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Achievements of Client Charter

Client Charter

Achievements

Meet the standards

Exceeding time period/ does not meet standards

Amount meet standards

% meet standards

Amount meet standards

% exceeding the standards

1.

The status of action on customer complaints is notified to the complainant within 14 working days after the complaint is received.

       
2.

The student registration process is completed on the same day the student arrives to register.

1195 100%    
3.

Implement 100% supervision on all students who are undergoing industrial training in one semester.

1187 100%    
4.

Final examination results are processed within 14 working days after the semester of study ends.

3676 100%